Housing Disrepair

You may be able to claim £1000's in compensation

If you are living in a council home, social housing or housing association property your landlord is required to ensure that your home is fit for human habitation and in proper working order.

Housing Repair

Start your housing disrepair claim today to claim back £1000's in compensation





Discover Housing Disrepair: Ensuring Your Home's Quality

Living in a council home, social housing, or housing association property comes with an expectation: that your residence is not just a shelter, but a safe and functional environment. This expectation is more than just a hope—it's a legal requirement for landlords to maintain properties to a standard fit for human habitation.

Understanding Housing Disrepair

Housing disrepair occurs when a rented property experiences deterioration or necessitates repairs to ensure it remains safe and livable. From mold and dampness to malfunctioning heating systems, housing disrepair encompasses a range of issues that can affect your quality of life. It's the responsibility of your landlord to address these concerns promptly and effectively, ensuring that your home meets acceptable living standards.

Common Issues with Housing Disrepair

Some of the typical problems associated with housing disrepair include:

  • Mould or damp problems
  • Pest infestations
  • Leaks and water damage
  • Broken heating systems
  • Faulty electrical wiring
  • Internal deterioration
  • Damaged gutters, drains, and pipes
  • Structural issues
  • Broken kitchen and bathroom fittings
How It Works

Follow 4 Easy Steps

Enter your claim details

Fill out your information in the form

Check your eligibility

A member from our team will review your claim

Gathering of evidence

Our expert team will begin gathering evidence on your claim

Compensation and Repairs

Our partner law firms will get your compensation paid out to you as well as repairs to the highest standard

FAQs

It's crucial to inform them promptly to ensure your eligibility to file a claim. Here's what you need to know:

Notification Timeframe: You must notify your council or housing association as soon as you become aware of any disrepair issues. Failure to do so may impact your ability to make a claim.

Notification Methods: You can notify your council or housing association via email, text message, letter, or in person. However, we recommend using email or text, as they provide clear time and date evidence of your notification.

Timeline for Notification: It's advised to notify them at least 3 months before filing a housing disrepair claim. This allows ample time for them to address the issue and for you to gather necessary evidence.

While the exact amount varies depending on the severity of the situation, our experts are here to guide you through the process. Here's an overview of the damages you can seek:

Property Damage
If your personal belongings have suffered damage due to housing disrepair, such as from mold or leaks, you have the right to claim for the cost of repairing or replacing these items. This may include items like electronics, bedding, clothing, carpets, and furniture that have been adversely affected.

Wondering if evidence is necessary for your housing disrepair claim? Absolutely. To ensure a successful claim, you'll need to provide our panel with the following evidence:

Tenancy Agreement: A copy of your tenancy agreement helps establish your rights and responsibilities as a tenant.

Correspondence: Copies of any communication between you and your landlord, including emails, texts, and letters, are crucial for documenting your attempts to address the disrepair.

Photographic Evidence: Photos of the disrepair, ideally with dates, and images of your damaged property, along with receipts if you've had to replace items, provide visual documentation of the issues.

Medical Reports: If the disrepair has impacted your health, medical reports indicating your health issues strengthen your case.

Expert Evidence: Reports from professionals such as surveyors or Environmental Health Officers can provide additional support for your claim.

Collecting and presenting this evidence is vital for building a strong housing disrepair claim and improving your chances of a successful outcome.

Our team of expert solicitors specialising in housing disrepair cases can swiftly assess your situation and provide guidance. Key criteria for eligibility include:

Type of Tenancy: Whether you rent privately or through social housing.

Severity of Disrepair: The extent to which the property is in need of repairs.

Type of Residence: Whether you reside in a house or a flat.

Impact on Health: How the disrepair has affected your health.

Duration of Disrepair: The length of time the disrepair has persisted.

Communication with Landlord: How frequently you've notified your landlord about the issues.

Landlord's Response: The actions your landlord has taken to address the disrepair.

We recommend reaching out to our panel at your earliest convenience for an evaluation of your potential compensation claim. Our experts can assess the merits of your case and advise you on the likelihood of success.

Tenancy Agreement: A copy of your tenancy agreement helps establish your rights and responsibilities as a tenant.

Correspondence: Copies of any communication between you and your landlord, including emails, texts, and letters, are crucial for documenting your attempts to address the disrepair.

Photographic Evidence: Photos of the disrepair, ideally with dates, and images of your damaged property, along with receipts if you've had to replace items, provide visual documentation of the issues.

Medical Reports: If the disrepair has impacted your health, medical reports indicating your health issues strengthen your case.

Expert Evidence: Reports from professionals such as surveyors or Environmental Health Officers can provide additional support for your claim.

Collecting and presenting this evidence is vital for building a strong housing disrepair claim and improving your chances of a successful outcome.

You might wonder whether you should continue paying rent while pursuing a claim. It's crucial to maintain rent payments despite any inclination to stop. Withholding rent could provide grounds for your council/housing association to counterclaim against you for breaching the terms of your tenancy agreement.
 

Type of Tenancy: Whether you rent privately or through social housing.

Severity of Disrepair: The extent to which the property is in need of repairs.

Type of Residence: Whether you reside in a house or a flat.

Impact on Health: How the disrepair has affected your health.

Duration of Disrepair: The length of time the disrepair has persisted.

Communication with Landlord: How frequently you've notified your landlord about the issues.

Landlord's Response: The actions your landlord has taken to address the disrepair.

We recommend reaching out to our panel at your earliest convenience for an evaluation of your potential compensation claim. Our experts can assess the merits of your case and advise you on the likelihood of success.

Tenancy Agreement: A copy of your tenancy agreement helps establish your rights and responsibilities as a tenant.

Correspondence: Copies of any communication between you and your landlord, including emails, texts, and letters, are crucial for documenting your attempts to address the disrepair.

Photographic Evidence: Photos of the disrepair, ideally with dates, and images of your damaged property, along with receipts if you've had to replace items, provide visual documentation of the issues.

Medical Reports: If the disrepair has impacted your health, medical reports indicating your health issues strengthen your case.

Expert Evidence: Reports from professionals such as surveyors or Environmental Health Officers can provide additional support for your claim.

Collecting and presenting this evidence is vital for building a strong housing disrepair claim and improving your chances of a successful outcome.

The duration of the claim process varies depending on several factors, primarily whether your council/housing association admits liability. Here's a general overview:

Property Repairs: If liability is acknowledged, repairs are typically initiated promptly after our panel sends a letter to your landlord. In such cases, the process usually concludes within a few months.

Court Proceedings: In rare instances where disputes escalate to court, the claim process might extend between 9 to 12 months before compensation is obtained.

Please note that each case is unique, and timelines may vary based on specific circumstances.